Olenex, a full-function joint venture between ADM & Wilmar, offers customers around the globe an extensive portfolio of edible oils and fats, from commodities to specialties, as well as superior technical support. Olenex owns and operates a specialty oils and fats facility and a palm refinery in Hamburg, Germany, as well as tropical oils processing plants in Brake, Germany and Rotterdam, the Netherlands. It also manages raw materials sourcing, trading, sales and marketing operations. In addition, Olenex markets refined oils and fats from ADM’s plants in the Czech Republic, Germany, the Netherlands, Poland and the U.K.
We are looking for a self-starting and customer-focused:
Technical Account Manager (German speaking)
Based in Hamburg or Rotterdam
As a Technical Account Manager (TAM), you will provide technological support to customers and be an integral part of product development projects for the Olenex product portfolio. This portfolio comprises refined vegetable oils and fats which are being delivered globally, but mainly in Europe. For this position, an excellent command of the English and German language is required.
Your responsibilities will include:
Advising our customers
Your main responsibility is to establish and maintain excellent relationships with both new and existing customers. You analyse technical food questions from customers or colleagues and present proper answers and advises. You support complaint resolution and communication internally or externally. As a coordinator of customer projects for the assigned regions or individual customers, you are an active member part of (key) accounts and/or regional teams.
In this position you are a trendwatcher: you identify and initiate opportunities based on trends. You also identify and analyse potential new markets or customers and actively contribute to the execution of these plans. You represent Olenex on various internal and external meetings promoting and defending our best interest.
Who are you?
For this position we are looking for a colleague with a Bachelor’s or Master’s Degree in Technical Science (Food Technology, Chemistry, Process Technology, Biology or similar). You are preferably experienced with Edible Oils and HACCP.
We are looking for a flexible colleague with excellent commercial and consultancy skills. You have strong analytical skills, an eye for detail and no 9 to 5 mentality. Given the international nature of Olenex and this position, an excellent command of the English and German language is required (another European language is an advantage).
Working at Olenex
We offer a dynamic job within an inspiring team with lots of opportunities to bring up and develop your ideas. Taking responsibility and personal development is self-evident. In addition, we offer excellent working conditions and an attractive salary. For more information about Olenex we refer to www.olenex.com.
Do you recognise yourself in the above profile? Please send your application via the button below with your CV and short motivation.
Note for agencies: Acquisition by third parties will not be accepted. We will not accept unsolicited resumes. Please do not forward resumes to us, as we are not responsible for any fees related to unsolicited resumes.